It is always an honor to be of service and one of our most sincere commitments is to create educational programs for healthcare professionals in the areas of practice analytics, process improvement, decision analysis and risk mitigation. One way to do this is by making appropriate tools available to healthcare professionals by conducting short (30 minutes or less), free webinars; what we refer to as Quickinars™.

Scheduled Quickinars™ conducted by Frank Cohen.

Please refer to the calendar on the Training page

Recorded Quickinars™ conducted by Frank Cohen.
101: Evidence-based Management 101: Evidence-based Management
How often have we heard someone say something like “we’ve been doing it that way for 20 years . . .”? The truth is, we too often depend upon traditions, emotions, politics and anecdote to make critically important business and management decisions for which we will likely stand accountable in the future. And while no system is perfect, the use of evidence in the form of data and statistics can significantly increase the probability that our management decisions will turn out well. Evidence based management is a global management concept that employs practical applications such as process mapping, cause and effect analyses, deployment platforms such as PDSA and DMAIC, critical thinking and decision theory.

In this session, Frank Cohen, data analyst, statistician and lean six sigma master black belt, will take you on a journey that will likely change the way you do business in the future.

Learning Objectives
  • Understand the global concept of EbM
  • Learn about EbM components and how they contribute to the whole
  • Understand the difference between simple and complex systems
  • See the importance of decision theory within the EbM environment
  • Create EbM models for any business
  • Applications for EbM the medical practice
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201: Introduction to Audits and Appeals: Pre- and Post-Audit Strategies 201: Introduction to Audits and Appeals: Pre- and Post-Audit Strategies
Recovery audits of all types have increased to such a degree that they are now more of the rule than the exception. When you consider government program such as CERT, HEAT, RAC, ZPIC, MIC, MAC, OIG and then factor in private payer audits and recoupments, it begins to feel more like a war zone than a healthcare organization.

The practice has two distinct opportunities at their disposal; pre-audit risk assessment and the post-audit risk mitigation. The pre-audit risk assessment involves analyzing the utilization of your codes and modifiers against a variety of benchmarks while in the post-audit analysis, the goal is to mitigate financial damages as a result of extrapolation calculations.

In this session, Frank Cohen, senior analyst for The Frank Cohen Group, will introduce you to the audit universe with an emphasis on pre-audit risk analysis and post-audit mitigation. When done, you will have a good understanding as to audit entities, the audit process and ways to both reduce your risk and potential damages.

Learning Objectives
  • Getting a broad understanding of the audit and appeals process
  • Understanding how to interpret benchmarked data
  • Applying basic statistics to mitigate the damages from extrapolation audits
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301: Introduction to Lean and Process Improvement 301: Introduction to Lean and Process Improvement
Profitability is a ratio of revenue over expense. Therefore, in order to be more profitable, one only needs to increase the revenue or decrease the expense. The problem is, for the overwhelming majority of medical practices, little can be done to satisfy these criteria. Operational expenses have already been cut to the point where further cuts will affect quality of care and regarding revenue and the payers make sure that we never collect all we are entitled to be paid.

Since being profitable is critical to the continuation of providing quality care, what is the answer? Simply put, it is increasing efficiency. Imagine, if you could do even 5% more without increasing the consumption of resources, every penny would then go to the bottom line.

In this session, Frank Cohen, MPA and Lean Six Sigma Master Black Belt, will introduce you to process improvement models based on both Lean and Six Sigma with a focus on how medical practices can apply these to improve quality, profitability and compliance.

Learning Objectives
  • Understanding Process Improvement and Lean Six Sigma
  • Using the TPI Toolbox
  • Deployment Platforms, including the DMAIC model
  • Identifying cause and effect relationships
  • Testing and fixing broken processes
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E/M Utilization Analysis E/M Utilization Analysis
While understanding E/M guidelines is critical for accurate and appropriate coding, understanding how to benchmark E/M utilization is the key to understanding, estimating and mitigating compliance risk. This includes financial impact analyses and understanding how to interpret variances from national and local comparative databases. In this short, free Quickinar™ on E/M utilization, Frank Cohen, data analyst and statistician, will introduce you to the idea of utilization analysis and benchmarking E/M code utilization. Specifically, you will learn about three major analytical components; intra category, which looks at the utilization of each code within its own category, inter-category, which looks at the relationship between different coding categories and global analysis, which looks at the use of each category as a percent of all E/M codes reported. 
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Fee Schedule Analysis and Benchmarking Fee Schedule Analysis and Benchmarking
The fee schedule is the medical practice’s most important, yet least analyzed financial tool. Learn the benchmarks, metrics and resources needed to analyze and fine-tune your practice’s fee schedule code by code. In this short, free Quickinar™ Frank Cohen, data analyst and statistician, will show you how to identify over and under-priced services and how to benchmark your charges against your peers. Methodologies will include RBRVS, global charge models and benchmarking against national and state charges. When complete, attendees will have acquired the skill set necessary to immediately begin their own in-depth fee schedule analysis. 
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Code/Modifier Compliance Risk Analysis Code/Modifier Compliance Risk Analysis
Knowing how to code and understanding the impact of the codes and modifiers reported are two seemingly distinct yet related areas of managing the revenue cycle. Selecting correct codes in relation to a patient encounter is critical to getting paid. Analyzing the utilization pattern of those codes is the best way to rapidly identify coding anomalies and potential compliance risks on a global scale. The same is true for modifiers. Between the CERT study and the OIG work plan, several procedure codes and modifiers have been identified as high risk. Measuring overall utilization of these against peer benchmarks is the best way to assess your risk of an audit and discover areas for improving revenue and quality of care.

In this short and free Quickinar™, Frank Cohen, analyst and statistician, will show you how to develop utilization databases for both procedures and modifiers, how to interpret the results of a comparative analyses and how to use the results to reduce risk and improve profitability and quality of care. When finished, attendees will have the skill set necessary to perform and interpret their own code and modifier utilization analysis. 
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