Speaking

Recognized as one of the top speakers and trainers in our industry, Frank Cohen presents on a range of topics within his area of expertise. These include all aspects of practice analytics, process improvement and evidence-based management.
Building Highly Effective Teams
Learn how to apply a set of principles and tools that will significantly increase the probability that the team will contribute to process improvements at all levels of the organization, resulting in significant benefits to the patients and the staff and ultimately, the bottom line.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – half-day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Predicting Like a Pro
While none of us can see the future, we can model the probability of what we think might occur. This session covers four methods for improving your predictive powers and provide valuable tools for how to calibrate your brain to become better at estimating.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Discussion – Theory and Application
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Improving Profitability by Improving Processes
Being profitable is critical to the continuation of providing quality care but, at least in traditional methods, we can’t seem to affect revenue nor expenses. What is the answer? Simply put, it is increasing efficiency.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – Two day
Experience Level: All levels
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PDSA (Plan, Do, Study, Act)
Being able to adapt to change is a necessity for survival. Being able to lead change is the single best way to thrive and ensure continued profitability.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Conducting a Practice Assessment
Success in any business is often related to two key criteria; a clear definition of what constitutes success and the ability (and willingness) to develop and monitor appropriate metrics.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – Full day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Project Management: Linking Projects to Goals
The purpose of project management is to help the team organize and focus their efforts in order to select the right project at the right time, maintain direction, develop specific solutions and determine whether the project was a success or a failure and why.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – Half day
Experience Level: All levels
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DMAIC: The Key to Continuous Practice Improvement
With little room left to cut costs and even less control over revenue, the only way left to improve profitability is to reduce waste and improve efficiency. DMAIC (Define, Measure, Analyze, Improve and Control) may well be the best method to achieve this goal.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Lecture – Discussion – Case Study
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Kaizen: Process Improvement Blitz
The word Kaizen, in Japanese, means Continuous Improvement and for the most successful of business, this is a philosophy more than it is a concept.
Presentation Type: General Session – Workshop
Time: 55 to 90 minutes
Experience Level: All levels
Presentation Format: Lecture – Discussion – Participation
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Value Stream Mapping
Value stream mapping is a structured method to identify, within each step of any process, the value (or lack of value) involving the patient and the practice.
Presentation Type: General Session – Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Evidence Based Management for Healthcare Professionals
The use of evidence in the form of data and statistics can significantly increase the probability that our management decisions will turn out well.
Presentation Type: Keynote – General Session – Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Cause and Effect Relationships
Just because events look related doesn’t mean that they are related and basing decisions on bad information normally results in bad decisions.
Presentation Type: General Session – Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Lecture – Discussion – Case Study
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Revenue Cycle Analysis
This workshop guides the attendee through the entire revenue cycle, beginning with developing a defensible fee schedule through learning how to build process and value stream maps of the patient visit cycle and the billing cycle, finishing with a lesson on how to conduct a reimbursement validation and managed care contract value analysis.
Presentation Type: General Session – Workshop
Time: Half day – Full day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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The National Health Insurance Report Card
Since 2008, the American Medical Association has released its National Health Insurer Report card as part of its goal to fix the broken claims process and ultimately reduce the cost of getting paid from 14% to 1%. Frank Cohen, one of the architects for the report card walks through the metrics reported, giving inside information on the development, reasoning and interpretation of the results.
Presentation Type: Keynote – General Session
Time: 55 to 165 minutes
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Basic Statistics for the Practice Manager
The words ‘Analytics’ and ‘Metrics’ strike up fear in the hearts of many math-phobics, but the writing is on the wall; the medical practice is a business and we need to have the analytical skills necessary to treat it as such.
Presentation Type: Workshop
Time: Half day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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E/M Utilization
While understanding E/M guidelines is critical for accurate and appropriate coding, understanding how to benchmark E/M utilization is the key to developing advanced management strategies.
Presentation Type: Workshop
Time: 55 to 165 minutes
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Conducting a Throughput Analysis on Visit Time
This session concentrates on how to use Six Sigma and Lean techniques to improve the efficiency of patient cycle time, resulting in happier patients and a more profitable practice.
Presentation Type: Workshop
Time: 55 to 110 minutes
Experience Level: All levels
Presentation Format: Theory – Case Study
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Cost Accounting for the Medical Practice
For a medical practice to thrive, understanding the basics of cost accounting is a must. In this session, the attendee will learn how to measure cost and collection per RVU; perhaps the two most important metrics there are to assess growth or decline within the financial structure of the practice.
Presentation Type: Workshop
Time: 55 to 110 minutes
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Building a Defensible and Profitable Fee Schedule
The fee schedule is the medical practice’s most important, yet least analyzed financial tool. Learn the benchmarks, metrics and resources to analyze and fine-tune your practice’s fee schedule code by code.
Presentation Type: Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Code and Modifier Utilization Analysis
In this session, the attendee will learn how to develop utilization databases for both procedures and modifiers, how to interpret the results of a comparative analysis and how to use the results to reduce risk and increase profitability and quality of care.
Presentation Type: Workshop
Time: 55 to 110 minutes
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Acuity Factoring; A Model for Quantifying Complexity
The Cohen Acuity Factor™ is a simple yet comprehensive value that measures the relative complexity of services and procedures provided to any patient population for any medical provider.
Presentation Type: Workshop
Time: 55 minutes – Half day
Experience Level: Intermediate – Advanced
Presentation Format: Discussion – Case Study
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Comprehensive Error Rate Testing (CERT) Study
In this session, attendees will learn about the CERT and other programs to help them understand which key factors place their organizations at risk.
Presentation Type: Workshop
Time: 55 minutes
Experience Level: Basic
Presentation Format: Discussion – Case Study
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Mastering the RBRVS
In this session, attendees will learn about the different RVU components, how to make adjustments for your specific geographic area, techniques to calculate conversion factors, how to factor the data for modifiers and how to use that information to perform a cursory examination of a practice’s overall health.
Presentation Type: Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Discussion – Demonstration – Case Study
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Measuring Provider Productivity
Two of the toughest challenges facing practice managers are finding a fair basis for comparing physician productivity and using that to develop defensible and compliant compensation models.
Presentation Type: Workshop
Time: 55 minutes – Half day
Experience Level: All levels
Presentation Format: Discussion – Case Study
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Conducting a Feasibility Study
One of the biggest challenges facing healthcare organizations is knowing whether they can support another provider, practice or service entity.
Presentation Type: Workshop
Time: 55 minutes – Half day
Experience Level: Intermediate – Advanced
Presentation Format: Discussion – Case Study
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